Privacy Policy

Thank you for visiting exgentum.rs. The protection of your personal data is important to us. Below we inform you about the processing of your data in accordance with the EU General Data Protection Regulation (GDPR).

Controller

The controller within the meaning of the GDPR is:

Email:

Hosting and Server Log Files

The web space for this website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Domain management is handled by mCloud d.o.o. (mcloud.rs), Belgrade, Serbia.

Each time our website is accessed, the hosting provider automatically records data in so-called server log files:

• IP address of the accessing computer (shortened/anonymized after 7 days)
• Date and time of access
• Name and URL of the file accessed
• Amount of data transferred
• Notification of successful retrieval (HTTP status code)
• Browser type and version
• Operating system
• Referrer URL (the previously visited page)

This data is used exclusively to ensure smooth operation and to improve our services. Processing is based on Art. 6(1)(f) GDPR (legitimate interest). Server log files are deleted after 7 days at the latest, unless a security incident requires longer retention.

Cookies

This website uses only technically necessary cookies (session cookies):

• Language selection: If you select a particular language, we store your choice in a session cookie so that the site is displayed to you in your preferred language. This cookie is deleted when you close your browser.

Legal basis: Art. 6(1)(f) GDPR. You may delete or block these cookies at any time via your browser settings — the site will then function with the default language selection (German).

Web Analytics: Google Analytics

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses methods that enable an analysis of your use of our website — for example, when you accessed which subpages.

The information collected through Google Analytics is generally transferred to and stored on a Google server in the USA. We have activated IP anonymization on our website. As a result, your IP address is shortened within the member states of the European Union and other contracting states of the Agreement on the European Economic Area before being transmitted.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with further services related to website usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

You can prevent data collection by Google Analytics by installing Google's browser add-on: https://tools.google.com/dlpage/gaoptout

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in optimizing our website).

Further information on data processing by Google: https://policies.google.com/privacy

Contact by Email

If you contact us by email, your information (email address, name, content of the message) will be processed for the purpose of handling your inquiry. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and/or Art. 6(1)(f) GDPR (legitimate interest in responding to your inquiry). The data will be deleted as soon as it is no longer required for the purpose for which it was collected, provided no statutory retention obligations apply.

Your Rights as a Data Subject

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR) — to the data stored about you
• Right to rectification (Art. 16 GDPR) — for inaccurate data
• Right to erasure (Art. 17 GDPR) — provided no statutory retention obligation applies
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR) — to the processing of your data based on legitimate interests
• Right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR)

To exercise your rights, an informal email to the address given in the legal notice is sufficient.

Data Security

During your visit to this website, we use the widely accepted SSL/TLS encryption method together with the highest level of encryption supported by your browser. This is usually 256-bit encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and the padlock icon is displayed.

Currency and Amendment of this Privacy Policy

This privacy policy is currently valid and was last updated in August 2026. Due to the further development of our website and services, or changes in legal requirements, it may become necessary to amend this privacy policy. The current version of this privacy policy can be accessed on this page at any time.